Privacy Policy

Last updated: 12/06/2025

This Privacy Policy describes how Acteline ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with the revised “Last Updated” date.

What Personal Information We Collect

Information We Collect Directly From You

Depending on how you use our Services, we may collect:

  • Basic contact details: name, address, phone number, email.

  • Order information: billing/shipping address, payment confirmation, phone number, etc.

  • Account information: username, password, and security questions.

  • Shopping information: items viewed, cart contents, wishlists.

  • Customer support information: information included in communications with us.

Some features may require you to provide certain personal information. You may choose not to provide this information, but it may limit your use of the Services.

Information Collected via Cookies & Tracking Technologies

We automatically collect usage data through cookies and similar technologies. This includes:

  • Device and browser type

  • IP address and location

  • Access times and pages visited

  • Clickstream data

Cookies help improve user experience and analyze site traffic. You may set your browser to refuse cookies, but doing so may affect site functionality.

Information We Receive from Third Parties

We may also receive information from:

  • Vendors like Shopify, which support our store infrastructure.

  • Payment processors, who manage transactions securely.

  • Marketing and analytics partners, who help us understand how users interact with our website.

All third-party services are required to handle your information in accordance with applicable privacy laws.

How We Use Your Personal Information

We use your personal information to:

  • Fulfill orders: process payments, ship products, handle returns/exchanges.

  • Communicate with you: confirmations, support, updates, promotional messages.

  • Marketing & Advertising: personalize offers, send promotions via email/SMS, and show ads.

  • Analytics & Optimization: improve our website and services.

  • Security & Fraud Prevention: detect unauthorized or fraudulent activity.

We may also use your information to comply with legal obligations or enforce our policies.

Disclosure of Personal Information

We may share your personal information with:

  • Vendors/service providers: payment processors, IT, logistics, customer service, etc.

  • Business and marketing partners: including Shopify and advertising networks.

  • Affiliates and subsidiaries: within our corporate group.

  • Authorities or legal bodies: when required to comply with legal obligations.

  • In the case of a business transfer: such as a merger, sale, or acquisition.

User-Generated Content

Any content you post publicly (e.g., product reviews) may be accessible to other users. Please consider this before posting.

Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting any information.

Children’s Data

Our services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you are a parent and believe your child has submitted personal data, please contact us for removal.

Security and Retention

We implement appropriate security measures, but no method is 100% secure. Do not transmit sensitive data via unsecured channels.

We retain your data as long as necessary to provide our services and fulfill our legal obligations.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: support@actelinepro.com